Virgin Games Review

Virgin Games is a licensed online casino and bingo site for the UK. It runs on the Gambling Commission license of Gamesys Operations Limited, which also runs Jackpotjoy, Double Bubble Bingo and Rainbow Riches. Gamesys has belonged to Bally's Intralot, the Athens-listed lottery company called Intralot until January 2026, since October 2025. The Commission gave Gamesys Operations a £6,071,292 penalty and a warning in November 2023. The same company, then called Gamesys (Gibraltar) Limited, paid about £1.2 million in a 2019 settlement.

License holderGamesys Operations Limited, Gibraltar
UK licenseGambling Commission account 38905: remote casino and bingo licenses active since November 1, 2014; virgingames.com is on the register as a white label (checked November 9, 2026)
OwnerBally's Intralot S.A. (Intralot S.A. until January 15, 2026), since October 9, 2025; Bally's Corporation held 58% when the deal closed
Same licenseJackpotjoy, Double Bubble Bingo, Bally Casino, Monopoly Casino and Rainbow Riches
RecordNovember 2023: £6,071,292 penalty, a warning and a license condition. June 2019, as Gamesys (Gibraltar) Limited: about £1.2 million settlement
HelpGamCare, 0808 8020 133

Who runs Virgin Games

Virgin Games uses the Virgin name, but Virgin doesn't run it. The site runs on the license of Gamesys Operations Limited, a Gibraltar company that also runs Jackpotjoy, Double Bubble Bingo, Bally Casino, Monopoly Casino and Rainbow Riches (Gambling Commission register). Its footer says: “VIRGIN and the Virgin Signature logo are registered trade marks of Virgin Enterprises Limited and are used under licence” (virgingames.com, seen November 9, 2026).

Gamesys was bought by the US casino company Bally's in 2021. On October 9, 2025 Bally's sold its international online business, Gamesys included, to Intralot, a lottery company listed in Athens, in a deal valuing it at €2.7 billion; the deal left Bally's with 58% of Intralot (Bally's announcement). Intralot renamed itself Bally's Intralot on January 15, 2026 (Athens stock exchange).

What it offers

Slots, jackpot games, bingo and live casino. We haven't tested deposits or withdrawals.

Virgin Games says it has more than 1,000 games and an app. Its help page says the minimum withdrawal is £10 and that it processes withdrawals “within 4-24 hours”. After that, it says, money reaches a Visa debit card within 4 hours if the card issuer supports Visa Direct and within 3 working days if not, a Mastercard or bank account within 1 working day, and Apple Pay normally within 24 hours (virgingames.com and help.virgingames.com, read November 9, 2026).

How fast UK casinos say they pay: our fast withdrawal casinos table.

Bonuses

We don't list Virgin Games' offers. In the UK an offer has to come with its significant terms, and since January 19, 2026 the Gambling Commission has capped wagering requirements at 10 times the bonus. Read the terms of any offer before you take it.

The record

  1. June 2019, Gamesys (Gibraltar) Limited, the license holder's name then. The Commission said the company had failed to prevent gambling harm and had broken money laundering rules, after police found that three people had spent stolen money with it. It paid £690,000 in lieu of a penalty and returned £460,472 to the victims, about £1.2 million in all. According to iGaming Business, the Commission said the company had identified and reported the failings itself. The register recorded the settlement under account 38905, the license Virgin Games uses today, and virgingames.com was on that account's list of domains in 2019 (archived copy of the register).
  2. November 2023, Gamesys Operations Limited. After a license review, the Commission found that between November 2021 and July 2022 Gamesys broke its anti-money laundering conditions and the code on customer interaction. It imposed a warning, a penalty of £6,071,292 (including £165,042 it had made from the failures) and an extra condition on the license, and required a third-party audit of Gamesys's 12 websites. The decision is dated November 22, 2023; the Commission announced it on January 10, 2024. The Commission said Gamesys cooperated and found no evidence of criminal money from the customers it reviewed.
Gamesys and the Gambling Commission, 2019–2023. Sources are linked in each entry.

The Commission's announcements of both cases name the company, not Virgin Games.

License history

License holderRegister accountFrom – toThe brand's sites on itCommission actions
Gamesys Operations Limited (Gamesys (Gibraltar) Limited on the register in 2018 and 2019)38905November 1, 2014 to todayvirgingames.com (white label), with Jackpotjoy, Double Bubble Bingo, Bally Casino, Monopoly Casino and Rainbow RichesJune 2019: about £1.2 million settlement. November 2023: £6,071,292 penalty and a warning
Who has held Virgin Games' UK license. Sources: the Gambling Commission's register, checked November 9, 2026, and archived copies of it from 2019 and 2020.

casin.com verdict

Suits UK players who want slots and bingo from a large, licensed group.

The record is the company's, and it's recent: in 2023 the Commission found failures in how Gamesys checked customers' money and spotted harm, and ordered an audit of all 12 of its websites.

Not for players outside Great Britain.

Questions about Virgin Games

Is Virgin Games legit?

It runs on a Gambling Commission license held by Gamesys Operations Limited (account 38905). The Commission penalized it in 2023, and under its earlier name the company settled a case in 2019.

Who owns Virgin Games?

Gamesys runs it, and Gamesys has belonged to Bally's Intralot since October 2025. Virgin lends the name.

What are Virgin Games' sister sites?

Jackpotjoy, Double Bubble Bingo, Bally Casino, Monopoly Casino and Rainbow Riches run on the same license.

How we checked. By the casin.com team. Last checked November 9, 2026. Sources: the Gambling Commission's register, archived copies of it, and its statements, Bally's and the Athens stock exchange's announcements, iGaming Business, and Virgin Games' public pages. We haven't tested deposits or withdrawals.